At Marcus Odyssey, we’re committed to delivering your orders quickly, reliably, and securely. Please read our shipping policy for detailed information on processing, delivery, and tracking.
1. Order Processing Time
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Orders are typically processed within 1–3 business days.
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Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Times
We offer multiple shipping options:
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Standard Shipping: 5–7 business days
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Expedited Shipping: 2–4 business days
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Overnight Shipping: 1 business day (available at checkout)
International shipping delivery times vary by destination and may take 7–21 business days.
3. Shipping Fees
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Shipping costs are calculated at checkout based on your location and shipping method.
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Free standard shipping is available on all domestic orders over 75Euros.
4. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use it to track the status of your shipment online.
5. Incorrect or Incomplete Addresses
Marcus Odyssey is not responsible for delivery delays due to incorrect or incomplete shipping addresses. Please ensure all information is accurate at checkout.
6. Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 7 days of delivery. so we can resolve the issue promptly.
7. International Orders
Customs duties, taxes, and other fees may apply to international orders and are the responsibility of the customer.